Summary
Resilient planning, integrated regional considerations, trust and legitimacy with customers, as well as the engagement of stakeholders constitute the main commitments of Thames Water Utilities Ltd (TW) to respond to its users while protecting the environment. This case study presents TW’s plans to meet its public commitments and its regulatory requirements, with the planning alternatives for meeting the increased demand and the expected reduced supply while ensuring resilience and sustainability. Part I focuses on the draft Water Resources Management Plan 2019 and its planning options; Part II presents the demand management schemes; Part III describes two strategic long-term water supply options.
Research director
Prof. Spiro Pollalis
Research core team
Eleonora Marinou, Research Associate
Case study written by
Eleonora Marinou, Research Associate
